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dentalcare.com Survey

As a valuable customer you have been selected to participate in a short survey to provide feedback on dentalcare.com. The first few questions are for classification purposes only. Please answer each question in order, as you will not be able to return to previous questions. We value your opinions and appreciate your helping us develop better offerings and services for you in the future.

To participate, please click the “Get Started” button below. After you click this button, a window will appear with the survey questions.

If you do not wish to participate, click the “No Thanks” button.

This survey should take only about 5-7 minutes to complete.

Get Started >

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Thank you for taking the time to complete the dentalcare.com survey.

We value your opinions and appreciate your helping us develop better offerings and services for you in the future.

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1. How often do you, on average, visit dentalcare.com?
  • More than once per month
  • Once every 1- 2 months
  • Once every 3- 4 months
  • Once every 5 - 6 months
  • Once every 7 - 12 months
2. Which of the following describes your reason(s) for visiting today? Please select all that apply.
  • To get information on products and samples
  • To manage my Continuing Education (i.e. take classes, view my certificates)
  • To download information for patients
  • Other (Please specify):
3. How satisfied are you with your overall experience on dentalcare.com?
  • Very satisfied
  • Somewhat satisfied
  • Neither satisfied nor dissatisfied
  • Somewhat dissatisfied
  • Very dissatisfied
4. How easy or difficult is it to navigate or find the information you need on dentalcare.com?
  • Very easy
  • Somewhat easy
  • Neither easy or difficult
  • Somewhat difficult
  • Very difficult
5. How likely are you to recommend dentalcare.com to other dental professionals?
  • Definitely would recommend
  • Probably would recommend
  • Might or might not recommend
  • Probably would not recommend
  • Definitely would not recommend
Next

You will now be shown a picture of a potential new website design for dentalcare.com. The next few questions focus specifically on the website Homepage. Please take a moment to familiarize yourself with the homepage and then answer the question at the bottom of the screen.

6. You are now looking at the homepage. If you were looking for information on oral care products (e.g., toothpaste), is it clear where you would go to find this information?
  • Very Clear
  • Somewhat Clear
  • Neutral
  • Somewhat Unclear
  • Very Unclear

Please write in where you would click on the homepage above to find out about oral care products.

Next
7. If you were looking for information on the latest research (e.g., clinical studies), is it clear where you would go to find this information?
  • Very Clear
  • Somewhat Clear
  • Neutral
  • Somewhat Unclear
  • Very Unclear

Please write in where you would click on the homepage above to find out about dental care research, clinical studies, or professional journals.

Next
8. If you were looking for information on (or to take) continuing education courses, is it clear where you would go to find this information?
  • Very Clear
  • Somewhat Clear
  • Neutral
  • Somewhat Unclear
  • Very Unclear

Please write in where you would click on the homepage above to find out about continuing education courses.

Next
9. If you were looking for information on patient education or to download leaflets, is it clear where you would go to find this information?
  • Very Clear
  • Somewhat Clear
  • Neutral
  • Somewhat Unclear
  • Very Unclear
Next
10. If you were looking for information on how you can better manage your practice, is it clear where you would go to find this information?
  • Very Clear
  • Somewhat Clear
  • Neutral
  • Somewhat Unclear
  • Very Unclear

Please write in where you would click on the homepage above to find out about continuing education courses.

Next
11. How relevant is the content offered to you on the homepage space?
  • Very Relevant
  • Somewhat Relevant
  • Neutral
  • Somewhat Irrelevant
  • Very Irrelevant
12. What more relevant content would you expect to see on the homepage that isn’t on the screenshot above?.
Next
13. If the product category you were looking for was not listed in the drop down menu, would you know where to find your product?
  • Yes
  • No
Next
14. You are now looking at the ‘Education’ section of the site. How easy do you think it would be to find a specific continuing education course?
  • Very Easy
  • Somewhat Easy
  • Neutral
  • Somewhat Difficult
  • Very Difficult
Next
15. Based on what you have seen of the potential dentalcare.com, how satisfied are you with this new website?
  • Very satisfied
  • Somewhat satisfied
  • Neither satisfied nor dissatisfied
  • Somewhat dissatisfied
  • Very dissatisfied
Next
16. Based on what you have seen of the potential dentalcare.com, how would you rate the overall appeal of the potential dentalcare.com design versus the current dentalcare.com design? The potential design is ...
  • Much more appealing than the current site
  • Somewhat more appealing than the current site
  • Just as appealing as the current site
  • Somewhat less appealing than the current site
  • Much less appealing than the current site
Next
17. Based on what you have seen of the potential dentalcare.com, how easy do you think it would be to navigate or find the information you need compared to the current dentalcare.com?
  • Much easier than the current site
  • Somewhat easier than the current site
  • About as easy to use as the current site
  • Somewhat harder than the current site
  • Much harder than the current site
Next
18. Based on what you have seen of the potential dentalcare.com, is the look consistent with your expectations of a website for dental professionals?
  • Very consistent with what I would expect
  • Somewhat consistent with what I would expect
  • Neither consistent nor inconsistent
  • Somewhat less consistent with what I would expect
  • Very inconsistent with what I would expect
Next
19. Based on what you have seen of the potential dentalcare.com, is the look consistent with your expectations of a website from Crest® Oral-B®?
  • Very consistent with what I would expect
  • Somewhat consistent with what I would expect
  • Neither consistent nor inconsistent
  • Somewhat less consistent with what I would expect
  • Very inconsistent with what I would expect
Next
20. Please indicate how strongly you agree or disagree with the following statement:
I view dentalcare.com as an expert resource for my dental care needs.
  • Strongly Agree
  • Agree
  • Neither Agree nor Disagree
  • Disagree
  • Strongly Disagree
Submit